COVID-19

April 1, 2020  by

Staying true to our mission

Dear SK Enthusiasts

We would like to share our company’s position about salons selling professional color to clients for at-home application, primarily for grey coverage. We understand why many salons are offering this in this very uncertain time for everyone: it helps bring revenue to the salon and seemingly helps clients who are eager to cover their roots. We *totally* understand that! After much thought, prayer, and a lively and lengthy team discussion of the pros and cons that included all of our stylists, Salon Khouri decided we will not be selling home color kits to our beloved clients. Here’s why:

Using and applying professional color is a skill set that stylists develop over a period of time, with many hours of training and hands-on practice. There are many risks associated with applying professional color at home by those who are not licensed that could not only damage your hair, but leave your hair color uneven and blotchy, ultimately leaving you with a costly color correction appointment at the end of the day. Applying color without proper sectioning leads to uneven coverage of the color. When you overlap color while applying, bands will be left in the hair color, leaving a very unnatural result. And, if your timing during application is not precise, you will have dark spots and/or light spots in your hair color. And a most concerning possibility is the chance that you get color in your eyes when applying your color.

It has *always* been our mission to help you love your hair. Sending you home with professional color (or even recommending box color) is incongruous with our mission.

However, keeping true to our integrity and mission and putting your best interest first, and wanting to offer an avenue that will best serve you at home until we can serve you again in person, we recommend using our WOW Root Cover Up product that we can deliver locally at no charge or for $5 shipping. We are offering the WOW Root Touch Up product for $29 and are asking that you please purchase through us and not at an online retailer as we will be using a portion of the proceeds of sales of this to purchase grocery gift cards for our SK Team members who need them. Additionally, for every $100 we sell in products (Kevin Murphy, Eleven or the WOW Root Touch Up) or Salon Khouri Gift Cards while we are closed due to COVID-19, we will be donating ten food items to Dulles South Food Pantry. Additionally, we are drawing three weekly winners to win a $25 Salon Khouri gift card from everyone who purchases product or gift cards from us during this time.

Just a few benefits of the WOW Root Touch Up product:

  • Covers grey seamlessly, even covers dark roots and extends highlights without peroxide
  • Precise application, no mess like sprays
  • Never stiff, sticky or waxy like mascaras and crayons
  • Looks completely natural, mimics hair’s reflective qualities
  • Water resistant formula, you can even swim in it, but washes out with shampoo
  • No waxes, dyes or parabens
  • Can also be used to fill in hairlines and cover gaps to create the look of thicker hair
  • Does not permanently change your hair color

To see how easy the WOW Root Cover Up is to use and apply, please watch the following short video:

We can recommend the right shade of the WOW Root Touch up based on your formula that we have in the system. If you are not a current client, simply shoot us a text of your hair color and we can recommend the right match. To order, please send us your name and cell number via email, text (703.273.7878), or phone at 703.273.7878 and we will call you back to process the order. You can also order online via our Salon Khouri phone app (available in your phone’s app store) or via our online booking site, with instructions here. It’s a secure system for online booking and will securely gather your card. Choose “Product” when using the site and enter which product(s) you’d like in the comments.

 

With love,

Jonathan and Jennifer Elkhouri
And the entire Salon Khouri team!

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March 26, 2020  by

Helping feed local families during the COVID-19 crisis

This month has certainly been one that no one could have imagined just weeks before.

We promise to be here for our community, even in this time. Typically, we donate $1 from each haircut to our monthly community outreach partner, but, not being able t

o perform haircuts would then hurt what we are able to give.

We’ve been so honored and blessed by SK Enthusiasts who have been buying gift cards and product from us during this time to show their support for our Salon Khouri team. We wanted to match this love back to our community and will be donating 10 food items to Dulles South Food Pantry for every $100 sold in online gift cards or online product purchases during this time.

We are grateful each day for our team, clients and our amazing community!

With love,

Jonathan and Jennifer Elkhouri

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March 17, 2020  by

Supporting small business during the COVID crisis and additional measures we are taking

As a follow up to our email from the 13th of March, we wanted to send an update on what we are doing to keep you and our team safe during the COVID-19 (aka, Coronavirus) outbreak. We are working diligently to keep our doors open, gathering wisdom and advice from experts. Also, we have come up with two ideas on how you can support Salon Khouri over the coming weeks: 1) Online Gift Card purchases (2) Online product purchases from Salon Khouri. Please view step-by-step instructions here.

In addition to the guidelines we sent last week (listed below), we are also shifting our schedules as rapidly as we can to ensure we have only ten people, with no more than fifteen people, in the salon at any given time. We are also asking that if you have travelled overseas in the past fourteen days or if you have been exposed to someone infected with COVID-19 in the last fourteen days, that you reschedule your appointment.

Measures we are taking:

  • Our team is sanitizing surface areas with Lysol (chairs, stations, door knobs, credit card machine, countertops, etc.) after every guest.
  • Our team members are asked to wash their hands with soap and warm water for a minimum of 20 hands frequently throughout the day.
  • We encourage guests to use our restrooms to wash hands with warm soap and water for a minimum of 20 seconds as they leave the salon.
  • As of last week, we stopped serving beverages in glasses and mugs but have switched to single-use plastic.
  • As always, we are washing towels after every guest.
  • We are washing capes after every guest.
  • We are refraining from shaking hands or giving hugs – this one is hard for us as we love our guests so much! But, it’s because we love you that we are implementing this policy until Coronavirus has subsided.
  • We will keep front and rear doors of the salon open when we can to keep air circulation fresh. We also have expanded HVAC fans that pull air OUT of the salon that we use when doing keratin treatments or perms that will have running at all times.
  • Our team has been instructed to not come to work if they are feeling even the least bit under the weather.
  • If you feel ill in any way, we ask that you refrain from coming to your appointment. We will not be charging cancellation fees – please just do let us know either via text (703.273.7878), calling us (703.273.7878) or emailing us (saloninfo@blog1.salonkhouri.com) so that we do not worry about you!

Also, we are offering $3 flat shipping on any products directly to your home. If you are running low on shampoo or conditioner, please support us, a local small business. More than 80% of your dollars spent at a local business stay within the local community <3. Read here how to place an online order.

Mostly, please know that this time, stressful for so many, will pass. We have a hope that is greater than us, and we trust in the peace of that hope.

Warmly
Jonathan and Jennifer Elkhouri

P.S. We will definitely be hosting a healthcare workers THANK YOU event once this passes. These men and women are incredible in how they are serving our community — putting others before themselves.

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March 13, 2020  by

Precautions we are taking during the COVID-19 – Coronavirus outbreak

We wanted to take a quick moment to update you on what we are doing to keep you and our team safe during the COVID-19 (aka, Coronavirus) outbreak. We are working diligently to safely keep our doors open, gathering advice from CDC and local healthcare agency guidance:

  • Our team is sanitizing surface areas with Lysol (chairs, stations, door knobs, credit card machine, countertops, etc.) after every guest.
  • Our team members are asked to wash their hands with soap and warm water for a minimum of 20 hands frequently throughout the day.
  • We encourage guests to use our restrooms to wash hands with warm soap and water for a minimum of 20 seconds as they leave the salon.
  • As of last week, we stopped serving beverages in glasses and mugs switching instead to single-use plastic.
  • As always, we are washing towels after every guest.
  • We are washing capes after every guest.
  • We are refraining from shaking hands or giving hugs – this one is hard for us as we love our guests so much! But, it’s because we love you that we are implementing this policy until Coronavirus has subsided.
  • We will keep front and rear doors of the salon open when we can to keep air circulation fresh. We also have expanded HVAC fans that pull air OUT of the salon that we use when doing keratin treatments or perms that will have running at all times.
  • Our team has been instructed to not come to work if they are feeling even the least bit under the weather.
  • If you feel ill in any way, we ask that you refrain from coming to your appointment. We will not be charging cancellation fees – please just do let us know either via text (703.273.7878), calling us (703.273.7878) or emailing us (saloninfo@blog1.salonkhouri.com) so that we do not worry about you!

Also, we are offering $3 flat shipping on any products directly to your home. If you are running low on shampoo or conditioner, please support us, a local small business. More than 80% of your dollars spent at a local business stay within the local community <3

Mostly, please know that this time, stressful for so many, will pass. We have a hope that is greater than us, and we trust in the peace of that hope.

Warmly
Jonathan and Jennifer Elkhouri

P.S. We will definitely be hosting a healthcare workers THANK YOU event once this passes. These men and women are incredible in how they are serving our community — putting others before themselves.

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